Comparison between years in different hospital districts, public health care organisations

Source: Use of information and communication technology in health care 2011, 2014, 2017 and 2020. University of Oulu (FinnTelemedicum) and Finnish Institute for Health and Welfare.

Measure: Citizen: e-booking available %

Sector: Public health centre

Description

Share (%) of respondents in different sectors who answered yes to both or one of the questions. Number of respondents to the survey as the divisor. The operating area has not been defined for private sector's organizations.

Do you offer patients the possibility of text messages for booking, booking confirmation of the time offered, or cancellation of the time (without any other reminder). OR: Do you offer patients the opportunity to make an electronic direct appointment (the patient selects the time on their terminal and it is transferred directly to the system). Response options: Yes/ No.

Contact us

Questions about the content and development ideas on reporting can be sent to Tuulikki Vehko, email: tuulikki.vehko(at)thl.fi