Distribution of responses to survey questions

This survey measures how satisfied the customers of mediation offices are with the service they have received. Data are being collected continuously in each mediation office in Finland through a questionnaire. The results are updated four times a year.

You can examine responses by year and mediation office.

All mediation offices

All years



All mediation offices: Average score of all questions by age group (All years)


All mediation offices: Average score of all questions by gender (All years)


All mediation offices: Average score of all questions by position (All years)


All mediation offices: Average score of all questions in close relationship violence cases and other mediation cases (All years)