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Fully disagree Somewhat disagree Neither agree nor disagree Somewhat agree Completely agree All answers
1. I obtained enough information about mediation when I was considering my participation. 96 143 187 1 281 3 745 5 452
2. I understood the information that I received on the service. 78 95 153 1 109 3 997 5 432
3. I participated voluntarily in mediation. 81 38 65 265 4 987 5 436
4. Mediation took place at an appropriate time after the crime or dispute. 462 736 473 1 343 2 430 5 444
5. I was heard in the mediation and was able to say everything I wanted to say. 110 102 148 626 4 465 5 451
6. I was able to influence in the outcome of the mediation. 110 112 288 870 4 051 5 431
7. A sufficient amount of time was spent on mediation. 83 50 129 597 4 589 5 448
8. I felt safe during the mediation process. 112 81 140 524 4 594 5 451
9. In addition to mediation, I was also told about other services available. 370 343 832 1 203 2 611 5 359
10. I can recommend mediation to others in a similar situation. 134 73 231 665 4 339 5 442
11. Mediators and the mediation office staff were competent and knew their job. 113 75 140 580 4 540 5 448
12. Mediators and the mediation office staff treated me kindly and respectfully. 96 45 88 385 4 833 5 447
13. Mediators and the mediation office staff acted impartially. 128 58 121 383 4 721 5 411
Number of responses