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Fully disagree Somewhat disagree Neither agree nor disagree Somewhat agree Completely agree All answers
1. I obtained enough information about mediation when I was considering my participation. 109 159 210 1 410 4 083 5 971
2. I understood the information that I received on the service. 87 105 172 1 216 4 369 5 949
3. I participated voluntarily in mediation. 92 41 74 287 5 460 5 954
4. Mediation took place at an appropriate time after the crime or dispute. 514 810 525 1 469 2 645 5 963
5. I was heard in the mediation and was able to say everything I wanted to say. 128 112 170 686 4 873 5 969
6. I was able to influence in the outcome of the mediation. 129 122 325 938 4 433 5 947
7. A sufficient amount of time was spent on mediation. 96 56 141 660 5 013 5 966
8. I felt safe during the mediation process. 124 98 152 585 5 010 5 969
9. In addition to mediation, I was also told about other services available. 404 381 929 1 327 2 831 5 872
10. I can recommend mediation to others in a similar situation. 153 80 252 739 4 736 5 960
11. Mediators and the mediation office staff were competent and knew their job. 126 83 153 642 4 963 5 967
12. Mediators and the mediation office staff treated me kindly and respectfully. 105 52 99 426 5 282 5 964
13. Mediators and the mediation office staff acted impartially. 143 66 136 421 5 161 5 927
Number of responses