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Fully disagree Somewhat disagree Neither agree nor disagree Somewhat agree Completely agree All answers
1. I obtained enough information about mediation when I was considering my participation. 80 118 157 1 081 3 190 4 626
2. I understood the information that I received on the service. 67 83 119 946 3 392 4 607
3. I participated voluntarily in mediation. 72 32 50 224 4 237 4 615
4. Mediation took place at an appropriate time after the crime or dispute. 395 627 391 1 142 2 066 4 621
5. I was heard in the mediation and was able to say everything I wanted to say. 93 83 120 530 3 803 4 629
6. I was able to influence in the outcome of the mediation. 88 91 224 732 3 475 4 610
7. A sufficient amount of time was spent on mediation. 72 40 100 505 3 910 4 627
8. I felt safe during the mediation process. 94 69 113 433 3 918 4 627
9. In addition to mediation, I was also told about other services available. 303 279 709 1 025 2 232 4 548
10. I can recommend mediation to others in a similar situation. 110 63 184 564 3 698 4 619
11. Mediators and the mediation office staff were competent and knew their job. 92 59 111 480 3 886 4 628
12. Mediators and the mediation office staff treated me kindly and respectfully. 84 38 65 313 4 127 4 627
13. Mediators and the mediation office staff acted impartially. 112 43 95 303 4 046 4 599
Number of responses