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Fully disagree Somewhat disagree Neither agree nor disagree Somewhat agree Completely agree All answers
1. I obtained enough information about mediation when I was considering my participation. 88 135 173 1 213 3 587 5 196
2. I understood the information that I received on the service. 72 88 135 1 054 3 828 5 177
3. I participated voluntarily in mediation. 76 37 56 247 4 766 5 182
4. Mediation took place at an appropriate time after the crime or dispute. 435 697 440 1 287 2 331 5 190
5. I was heard in the mediation and was able to say everything I wanted to say. 106 96 133 593 4 268 5 196
6. I was able to influence in the outcome of the mediation. 103 104 264 823 3 885 5 179
7. A sufficient amount of time was spent on mediation. 78 47 118 561 4 389 5 193
8. I felt safe during the mediation process. 104 76 128 496 4 392 5 196
9. In addition to mediation, I was also told about other services available. 344 320 793 1 151 2 502 5 110
10. I can recommend mediation to others in a similar situation. 126 68 209 626 4 159 5 188
11. Mediators and the mediation office staff were competent and knew their job. 108 66 128 545 4 348 5 195
12. Mediators and the mediation office staff treated me kindly and respectfully. 92 42 77 357 4 625 5 193
13. Mediators and the mediation office staff acted impartially. 123 52 112 355 4 517 5 159
Number of responses